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Horsebox Roadside Assistance

Equestrian World Insurance Services (EWIS) are a specialist provider of horsebox roadside assistance in the UK at competitive rates.

We offer a package of comprehensive Breakdown Cover & Roadside Assistance – for vehicles up to 14 tons the premium is based on the age of your Horsebox as follows:

  • Horseboxes up to 20 years old = £130.00 Annual Premium
  • Horseboxes over 20 years old = £155.00 Annual Premium

For boxes over 14 tons and up to 18 tons premiums are:.

  • Horseboxes up to 20 years old = £260.00 Annual Premium
  • Horseboxes over 20 years old = £310.00 Annual Premium

To arrange cover please contact us on 0141 427 7722 or email equestrian@greenwoodinsure.co.uk with your details and we will respond by return.

For emergency assistance please call ERS directly on 0800 389 8846

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Specialist horsebox roadside assistance provider

24 hour rescue control centre

We pay call-out fees and labour charges needed to start the vehicle

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More information on our Horsebox Roadside Assistance

This service is provided by ERS Insurance, who provide a 24 hour rescue control centre.

The following is an extract from the policy that details the covers provided; full policy wording is available on request.

If the vehicle cannot be driven as a result of a breakdown, which occurs during the course of a journey and more than one mile from your home, we will provide the services shown on the schedule, as long as the appropriate premium has been paid. Details of each service are shown below.

We will provide cover for any breakdown and any costs involved with the breakdown, which occur during the period of insurance and within the territorial limits.

Roadside Assistance

We will arrange service at the scene of the breakdown and will arrange and pay call-out fees and labour charges needed to start the vehicle. If the vehicle cannot be repaired at the scene of the breakdown, we will arrange and pay the reasonable cost of taking the vehicle, horse(s) you and up to 5 passengers from the place where the vehicle has broken down to the nearest available garage.

This benefit is designed to cover small emergency repairs. It will not cover the cost of any parts or materials. Any work, which is not carried out at the roadside, is not covered. It is provided under a separate contract between yourself and the garage.

Recovery

If the vehicle cannot be repaired at the scene of the breakdown, we will arrange and pay the reasonable cost of taking the vehicle, horse(s) you and up to 5 passengers from the place where the vehicle has broken down to any one place you choose.

Home Service

If the vehicle breaks down at your home or within one mile of your home, we will arrange assistance and pay call-out fees and labour charges needed to start the vehicle. If the vehicle cannot be repaired at the scene of the breakdown, we will pay the reasonable cost of taking the vehicle to the nearest available garage.

Alternative Travel or Overnight Hotel Accommodation

If the vehicle breaks down while it is more than 50 miles from your home, and it cannot be repaired at the roadside or at a garage during the same day, we will refund the cost of alternative travel arrangements or necessary emergency overnight accommodation for horse(s), you and up to 5 passengers.

The most we will pay will be up to £250 for:

  • alternative road, rail travel or horsebox hire to allow you and you party to reach your destination and return; or
  • one night’s hotel accommodation for you and up to 5 passengers, including stabling costs for horse(s). (The amount we will refund will only be for the rooms) we will not pay any amount for meals or drinks.

Before you arrange alternative travel you must call the Rescue Control Centre for their agreement. We will only refund amounts covered by this insurance if we receive valid invoices and receipts.

Message Service

On request we will pass a message on to your family or colleagues to let them know about your situation.

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Happy customers

“I have been insured for roadside assistance with EWIS for many years and when I’ve required to use it, I always find them helpful and prompt with their service.”

Alfie Trethewey, Pikna Shirehorses