From first notification

to settlement

We take care of
your claim

Report your claim


Dedicated claim reporting
numbers shown below


Horse Insurance Claims

Claims are handled by our team here in the office – our aim is to work closely with you, your insurer and any other parties (vets, repair garages, tradesmen etc.) to ensure your claim is settled as quickly and smoothly as possible. We are available throughout the process to discuss any issues and get involved to ensure a satisfactory outcome for you in the unfortunate event that you need to make a claim.

How to report a claim

Please contact the office on 0141 427 7722 or email with brief details of your claim – we will then log the new claim and issue the relevant claim form which is to be completed along with any other specific instructions or advice we have to offer depending on the circumstances of your claim.

Horsebox Insurance Claims
Insurers can be contacted directly on the following contact numbers:

KGM             Accident/Theft/Windscreen 0844 412 6412
Highway     Accident/Theft 0800 028 9655, Windscreen 0800 678 1010
ERS               Accident/Theft 0845 602 3370, Windscreen 0845 602 3378

For Roadside Assistance with ERS please call 0800 389 8846.


All Other Claims
Please contact the office on 0141 427 7722 or email to discuss your new claim – we will advise on they best way to proceed and will assist you in reporting the claim to your insurer.

Happy customers

“On making my claim, Melanie at EWIS explained the entire process to me and sent me out the relevant forms to provide to the Vet.  The ability of the insurance company to pay the vet directly took an enormous financial stress away. While the situation was very upsetting, EWIS communicated throughout the process by phone and email, and while I was nervous about submitting such a significant claim, Melanie was confident, calm and supported me with all the paperwork. I have both of my children’s ponies insured, and after such a positive experience at a very distressing time, I wouldn’t choose to insure with anyone else.”

Sally Will

Call today on 0141 427 7722